Good to know.

Browse our collection of properties, choose an apartment that suits your needs and submit a booking enquiry with your preferred dates. You can expect a response from our team within one hour. We’ll confirm availability, share the applicable rates and guide you through the booking process. Your reservation is confirmed once all booking requirements have been completed and confirmation has been issued.

Pretty Fly Living specialises in furnished accommodation for extended stays, with a minimum booking of 30 consecutive nights. Whether you’re looking for a temporary home or accommodation for a longer period, our apartments are designed to provide a comfortable and convenient place to settle in.

Inclusions vary by property. Each listing provides details about the amenities, utilities, cleaning arrangements and any additional charges. Before confirming your booking, we’ll clarify the applicable rate and what’s included so you can plan your stay with confidence.

Check-in and check-out times vary by property and will be communicated as part of your booking details. Early check-in or late check-out may be available on request, subject to availability and any applicable additional charges.

Cleaning arrangements depend on the property. Some apartments include complimentary housekeeping at scheduled intervals. Your property listing or booking confirmation will specify the cleaning frequency. Additional cleaning may also be available on request, potentially at an extra cost.

Inclusions vary by apartment. Please check the property listing for details about Wi-Fi, electricity, water and other utilities. We’ll clarify any applicable usage limits or additional charges before your booking is confirmed.

We’ll share your check-in instructions before arrival. Depending on the property, access may be arranged using a key, access code, key fob or another agreed method. Please review the instructions carefully and contact us if you need assistance.

Cancellation and refund terms depend on the booking conditions applicable to your reservation. Please review these terms before completing your booking. If your plans change, contact us as soon as possible so we can explain the options available under your booking terms.

Yes. We can help arrange optional airport pickups and drop-offs, as well as personalised experiences through our Nairobi, With a Local service. These services must be arranged in advance, are subject to availability and may incur additional charges. Contact us during your booking enquiry to discuss the options.

Our team is available to assist with stay-related questions and coordinate the resolution of issues that arise. You’ll receive the relevant contact details and instructions with your booking information. Please contact us promptly if anything needs attention during your stay.